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- Value-added services
In the current economic scenario, the provision of a standard service is taken for granted.
To better meet the needs of the customer, we have made improvements and are able to offer value-added services which are increasingly more tailor-made, and to carry out activities that are integrated throughout the supply chain, both upstream and downstream of what is merely logistics management.
We move our planning and our proposals forward with the sole aim of relieving the customer from logistics operations and it is for this reason we are looking to extend our range of services which revolve around the supply chain. The ultimate aim is to minimise the impact fixed costs on the customer’s income statement, making them as variable as possible, so that they are able to concentrate on their core business.
A few of our value-added services:
Over the years we have built up a network of installers through which we are able to send out over 150 people, organised into teams over 32 platforms spread across the entire country, providing B2B and B2C services such as delivery, installation and shop floor collection (e.g.: televisions, decoders, printers, etc.), as well as complex services such as the collection and disposal of technological devices, an area in which we are highly specialised.
Once the territorial rollout plan has been determined, each individual shop is personalised based on customer need:
We train teams of installers to be sent to the region to carry out the work in each shop and tailored, according the needs of the customer and the point of sale, by the team assigned to the shop.
An example of some of the activities we usually perform for this type of project:
Design, production and delivery of packaged products.
We have industrial ovens which allow us to shrink-wrap outbound parcels, therefore ensuring the condition of the goods during transport.
The Cellophane wrapping of DVDs, magazines and other specific products is one our product packaging services. We design the packaging as well as the box according to the wishes and needs of the customer; we are able to package specific products using ad hoc machinery (e.g.: Smart card, CAM, SIM, credit card, small electronic devices) with anti-shoplifting blinder and blister packs, bundles.